{"first_seen":"2026-09-15T21:52:12Z","headline":"Concerns raised over 'problematic culture' at Suncorp's debt collector","kind":"front-page-headline","rank":1,"source":"abcau","url":"https://www.abc.net.au/news/2026-09-16/debt-collector-unfairly-threatens-individual-for-claim-not-valid/107120424","v":1}